Returns & Exchanges
At ORACLE Lighting, we stand behind the quality of our products and offer a 30-day return window for items in new, uninstalled condition with original packaging. Our goal is to ensure your automotive lighting experience is seamless, whether you need a different fitment or a simple refund.
Request an RMA
Visit our online returns portal or contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping your item back.
Package Your Items
Securely pack the products in their original manufacturer packaging, ensuring all hardware and instructions are included to avoid restocking fees.
Ship the Product
Affix the provided return label or ship via a trackable carrier to our main warehouse, clearly marking the RMA number on the outside of the box.
Inspection and Refund
Once our technicians inspect the returned goods for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing